BUILDING GREAT CLIENT RELATIONSHIPS
Class Description
Great customer relationships are the lifeblood of any company and Brookeside knows what elements create this loyal relationship. This one-day workshop will give participants an understanding of those elements and, more importantly, the skills necessary to build unbreakable client relationships that drive revenue growth.
Who Should Attend
Client-facing individuals and teams.
“I came away with a more thorough understanding [of] what we need to do with our large/important clients to understand their business and develop a strategy that will be a win-win for both of us.”
Topics Covered
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Components of loyal customer relationships
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Review of client feedback, collected using Brookeside’s patented Brookeside SalesEquity.com tool
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How to effectively communicate your value proposition
Learning Objectives
Upon completion of the workshop, participants will have:
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An understanding of how to create loyal customer relationships
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A concrete action plan to improve the relationship with a specific customer
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The skills to create effective action plans for all customers
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The ability to effectively and memorably communicate their value proposition