Tom CatesMay 6, 20193 minFour Definitions of Success: Internal ProcessWhen you envision success, what is it that you see? Do you picture revenue growth and profit margins? Then your definition of success...
Tom CatesApr 22, 20192 minFour Definitions of Success: Customer ExperienceWe’ve been discussing the four definitions of success and explaining how most characterizations of success will fall into one of four...
Tom CatesApr 16, 20192 minFour Definitions of Success: Financial MeasurementLast time we talked about how your definition of success defines you, and explained that most definitions of success fall into four...
Tom CatesApr 9, 20193 minHow Your Definition of Success Defines YouSo, you’ve come to the realization that hope is not a strategy for the long term success of your company, and you’ve made this discovery...
Tom CatesApr 1, 20193 minHope is Not a StrategyOver the last four weeks, during our discussions of the stages of industry growth, one thing has become clear: Every company will reach...
Tom CatesMar 25, 20192 minContinuous Improvement or Survival: The Clock is TickingOver the last few weeks we’ve been discussing the Stages of Industry Growth, outlining the three potential final stages, and explaining...
Tom CatesMar 18, 20194 minDo You Have a Culture of Continuous Improvement?In our previous discussion of the Stages of Industry Growth, we outlined that companies pass through predictable stages in their...
Tom CatesMar 11, 20192 minIs Your Company Destined for Decline?Last week we asked a question, why do so many re-engineering efforts fail? The beginning of the answer to that question lies with a...
Tom CatesMar 5, 20191 minWhy Some Efficiency Projects Succeed While Others FailYou can pick up any copy of the Wall Street Journal from the last 40 years and see headlines like these. The history of such projects...